Keeping your business phone number

Having a new business phone system can be exciting, but we’re sure you can deal without the headache of having to change your phone number. As a business owner, you’ll no doubt understand the risks involved with switching from the number you’ve been using for a while; not only would you need to change any business cards, you would need to ensure all customers know you’ve recently changed numbers too. If new or existing customers struggle to get hold of you during this time, you could potentially lose out on business.

You can avoid all this stress by porting your current business phone number over to your new provider.

What numbers can be ported?

We can port the majority of landline numbers (not mobile numbers) from most providers. If in doubt, feel free to contact us before you begin the porting process and we’ll let you know for sure.

How do you port your number over to Nimvelo?

You can place your porting order with us by sending an email to porting@nimvelo.com with full details of the number(s) to be ported. We will send you the relevant forms by email, which must be returned along with a recent copy of your bill.

How much does it cost to port to Nimvelo?

We charge £20 per telephone number to be ported, up to a maximum of £100 per line.

How long does it take?

Well, this depends on your current provider – we can usually arrange to move your number in as little as 10 working days. However, we advise people to allow up to a month as porting a landline number is a much more complex process than porting a mobile number.

Is it a straightforward process?

Porting is usually pretty simple – just get in touch with us to let us know you want your number ported over and we’ll do the rest. However, sometimes porting can take a while due to delays with your existing provider; we are unable to takeover the port until your the number has been ‘released’.

Ready, steady, port!

By now you should know all you need to know about porting over your business phone number. If you have any other questions don’t hesitate to get in contact, or take a look at our more in-depth guide to number porting.