How VoIP is levelling the playing field for businesses

The dawn of the Internet era brought with it the ability for smaller businesses to compete with larger corporations online. This levelling of the playing field meant companies without multi-million pound marketing budgets could build a website comparable to their larger competitors, and with a little creativity, often better.

An Internet based business VoIP revolutionises communication in exactly the same way, providing access to all the features and resources usually only enjoyed by large corporations with tens of thousands of pounds to spend on their systems. A virtual phone system can give companies of any size the ability to reflect their professionalism, regardless of size or budget.

Here are just a few of the features businesses of any size can now take advantage of:

• Create custom voice prompts
• Forward calls easily when required
• Record calls if necessary
• Set up a call queue with a personalised welcome message
• Auto-attendant to direct callers to the most relevant person
• Out of hours and weekend features to route your calls the way you want.
• Easily add hold music

These are just some of the features easily controlled through the user-friendly interface that controls a business VoIP. This interface also means you can change things quickly and instantly, avoiding any waiting periods or an engineer’s costly call out charges.

Whether you employee fifty people, or three, an Internet phone service is a fantastic and flexible option that can allow business owners to create an image that inspires confidence, and gives an impression that does your professionalism justice. An Internet phone system from Sipcentric will ensure your calls are always handled in an effective, professional manner. No matter where you are, your customers will always feel looked after.

With so many benefits on offer it’s no wonder business VoIP is enjoying a period of rapid growth in the small business world, and as time goes on we’re sure more of the established businesses will adopt an Internet based business VoIP to help reduce the large overheads created by a traditional system.

Sipcentric has been at the forefront of this growth for some time, and we are constantly working with our customers to ensure we are providing the best possible service to small business owners. After all, communication is one of the single most important elements of a successful business, don’t you think it’s about time you sorted yours?