One of the most common questions we get asked is “What is the difference between your service and Skype?”
Well there are in fact a lot of differences between the service we offer and the
one Skype offers. Our service has been designed to help businesses improve their professional image and give them complete control over the way they communicate. Skype focuses on consumers having simple social conversations with their friends and family.
With Skype you can download the software and sign up for free creating yourself a Skype ID in the process which in turn acts as your contact number. You give this to your friends, family or contacts and they can add you to allow you to have voice and video chat.
Sipcentric have developed a platform which effectively replaces traditional methods of business communication by giving you a UK landline number and a whole host a business features which allows businesses to remain flexible and give your business a professional image. The features include:
- Call Queues
- IVR’s
- Ring Groups
- Call Forwarding
- Call Recording
- Music on hold
- Voicemail
And many more! All of which can be controlled by the user by the online control panel.
Sipcentric have a dedicated UK support team which you can contact if you require help or support. By being members of ITSPA (Internet Telephony Service Providers Association) Sipcentric also agree to follow the best practice rules set out by the trade association. This includes the ability to be able to dial emergency services (which Skype do not provide).
Companies spend a lot of money marketing their products and services which makes them reluctant to lose their landline number. However a service like Sipcentric allows your company in most cases to port over your existing number. Skype again do not offer this service.
In summary Skype is designed for consumers to have social conversations whilst Sipcentric has been created to replace traditional methods of business communication allowing them to remain flexible, stay connected and keep overheads down.
