Recommended
Pay as you go
Unlimited
£5.00
monthly per user
£15.00
monthly per user
Phone number
Phone number
Phone number
All Nimvelo Phone features (including IVR, ring groups and call recording)
All Nimvelo Phone features (including IVR, ring groups and call recording)
All Nimvelo Phone features (including IVR, ring groups and call recording)
Unlimited inbound calls
Unlimited inbound calls
Unlimited inbound calls
Outbound UK landline calls
Outbound UK landline calls
1p / minute
Outbound UK landline calls
Unlimited
Outbound UK mobile calls*
Outbound UK mobile calls*
From 6p / minute
Outbound UK mobile calls*
Unlimited
No set up fee
No set up fee
No set up fee
Access to Analytics
Access to Analytics
Access to Analytics
Access to Communicator
Access to Communicator
Access to Communicator
Unlimited storage
Unlimited storage
Unlimited storage
International calls
International calls
From 1p / min
International calls
From 1p / min
SMS
SMS
6p / message
SMS
6p / message
Additional numbers
Additional numbers
£2 / month
Additional numbers
£2 / month
If you need to bring numbers into your Nimvelo account we charge £20 per telephone number to be ported, up to a maximum of £100 per line – click for more details.
* Outbound UK Mobile calls refers to the major UK MNOs; O2, Vodafone, EE (includes BT), Three (H3G) and respective MVNOs, some other ‘mobile’ network destinations may be charged at higher rates.
Call Cost Calculator
Check our standard call rates below. Enter the number you want to call, and we’ll give you the price.
Calls within our network are free, anywhere in the world. Billable calls are billed by the second with a minimum charge of 1p.
All prices exclude VAT.
International call rates
Nimvelo Phone allows calls to over 170 countries, starting at just 1p per minute. Inbound calls from anywhere in the world are included in your plan (except where you've opted for a toll-free/freephone number). The international call rates below are indicative only
See international call rates
- Argentina 2.88p
- Australia 2.88p
- Austria 2.40p
- Belgium 1.84p
- Brazil 2.60p
- China 2.33p
- Croatia 5.73p
- Cyprus 2.51p
- Denmark 2.04p
- France 1.38p
- Germany 1.56p
- Greece 2.42p
- India 2.00p
- Ireland 1.30p
- Italy 1.30p
- Jamaica 12.00p
- Japan 4.00p
- Mexico 1.30p
- Netherlands 2.42p
- New Zealand 3.20p
- Norway 1.30p
- Pakistan 12.80p
- Poland 2.56p
- Portugal 1.30p
- Russia 1.50p
- South Africa 4.50p
- South Korea 4.64p
- Spain 1.30p
- Sweden 1.30p
- Switzerland 1.90p
- Turkey 4.80p
- USA 1.30p
Nimvelo Phone FAQ
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Is there a free trial?
Any features you add when you sign up will be free until the end of the month. You will then be billed on the 1st of each month thereafter. If you decide not to continue with all or part of the service, simply remove the unwanted features and you won't be charged.
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What about calls?
You will normally need to pay for the calls you make by purchasing calling credit in advance. We believe you should be able to try before you buy, so your new account will come with £2 (around 30 minutes) credit for you to use during your trial, for unlimited users your unlimited calls won't begin until the trial ends. Please note that you cannot make international calls during your trial.
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Is there a minimum commitment?
Absolutely not. Nimvelo Phone is a month-to-month service. There's no contract or long term obligation. You are billed on a monthly basis for the features you have added and if you remove them you will not be billed again.
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How easy is it to move from our current provider to you?
We'll work with you to ensure your migration is as seamless as possible, even helping to optimise your new system so it’s more efficient than your existing setup. We’ve ported thousands of numbers so we’re well-versed in handling migrations.
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It relies on an internet connection - what if this isn’t available?
If your internet connection is unavailable for any reason, we can forward calls automatically to your regular landline or mobile number. Each extension user can configure their own failover number, so your team can continue to answer calls in the same way as normal.
* Please note that forwarding out of the system creates a new outgoing call and may incur additional charges, depending on your plan.